We are guided by established NHS criteria for determining when home visits are necessary. These criteria state that: ‘a practice will provide at the home of a registered or a non-registered patient in its practice area such services as the practice is contracted to provide during hours which do not fall in the out-of-hours period when, in light of the patient’s medical condition, the doctor considers that such services are needed and would most appropriately be delivered by means of a home visit.
When requesting a home visit, may we ask all patients to telephone 01792 390413 before 10.30am.
We offer a more effective service if patients are able to attend the surgery where the patient’s medical records are held, and where equipment and conditions enable a more thorough assessment.
In most cases we will not accept a lack of transport as a reason for a home visit.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.