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steth_pills_diaryComments And Complaints

The practice operates a procedure which complies with NHS protocols. Our aim is to provide the highest possible standard of service and we will try to deal helpfully and efficiently with any problematic issues.

Please contact our practice manager if you have a complaint of any description. This is normally requested by letter, but if you wish to e-mail the practice, please e-mail Martyn Keane the Practice Manager using e-mail address: martyn.keane@wales.nhs.uk

Please click below for our In-House complaints procedure

Gower Medical Practice Complaints Procedure

The Public Services Ombudsman for Wales

The Ombudsman can look into complaints about local government, National Health Service organisations - including GPs

See the Ombudsman website for details

NHS WalesThis site is brought to you by My Surgery Website